The Service Design Process
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Author
Greene, Siobhan
Connolly, Suzanne
Date
2008
Citation
Greene, S. & Connolly, S. (2008). The Service Design Process. https://knowledge.barnardos.ie/handle/20.500.13085/1077
Abstract
This master-class will outline the service design process in Barnardos that was introduced in 2005. Service Design is a process in which services are developed based on need and informed by research to achieve defined outcomes.