‘Working Together Online’ A Barnardos Evaluation of Online Work with Children & Families 2021
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Author
Dunne, Claire
McCarthy, Niamh
Synnott, Aoife
Date
2021
Type
Evaluation Report
Language
en
Keywords
Alternative Title
Abstract
During the Covid-19 pandemic, Barnardos faced the challenge of supporting children and families amid lockdowns and social distancing. The organisation responded swiftly and compassionately, rapidly shifting to online platforms to deliver vital support and therapeutic services. Prior to the pandemic, Barnardos had limited experience with digital service delivery, so this transition required significant adaptation while maintaining core values like connection, trust, and collaboration. Funding from Rethink Ireland in 2021 enabled an evaluation of these new online practices, aiming to identify strengths, gaps, and lessons for future integration of digital services. The evaluation included literature reviews, surveys, interviews, and focus groups with service users and staff. Findings highlighted the benefits and challenges of digital delivery, emphasizing that while some aspects of social care require face-to-face interaction, online tools can complement traditional methods. Barnardos remains committed to high-quality, trauma-informed, and needs-led service delivery, blending digital and in-person supports moving forward.
Description
Evaluation report
Citation
Dunne, C., McCarthy, N. & Synnott, A. (2021). ‘Working Together Online’ A Barnardos Evaluation of Online Work with Children & Families 2021. https://knowledge.barnardos.ie/handle/20.500.13085/835
Publisher
Barnardos